Kanopy for Libraries
How can we help?
Common Questions
- What's the difference between a Kanopy admin account and a Kanopy user account?
- Does Kanopy support Public Performance Rights?
- Watching film trailers
- How does the Great Courses model work?
- What is Kanopy Kids?
- What is major studio content on Kanopy?
Title, Budget, and Administrative Management
- Kanopy title statuses
- What is my administrative dashboard?
- How to see and export title information for your platform
- What is the "Monthly Budget Tracker?"
- How will I know if my budget is getting low?
- I’m getting close to my budget cap. How do I add funds to my account?
Analytics
- About the "Subscriptions" report
- Kanopy analytics overview
- Analytics terms and definitions
- Usage reports
- Audience reports
- Engagement reports
MARC Records
Technical Help
Accessibility
Promotion & Resources
Common Questions
- What's the difference between a Kanopy admin account and a Kanopy user account?
- Does Kanopy support Public Performance Rights?
- What is my administrative dashboard?
- Watching film trailers
- Why does a film page say "Sorry, this video is not available"?
- How to submit a feature request
Program & Budget Management
Purchases & Licenses
- Purchasing a title
- Invoicing options
- Renewing a license to prevent expiration
- Perpetual licenses
- Perpetual Licenses - Terms and Conditions
- How to dispute a PDA title purchase
Title Management
Analytics
- About the "Subscriptions" report
- Kanopy analytics overview
- Analytics terms and definitions
- Usage reports
- Audience reports
- Engagement reports
Technical Help
- Configuring Kanopy for access
- Simple access authentication
- Off-campus access issues
- Embedded film issues
- Using unproxied links
- Do users have to log in to Kanopy if they're already logged in to other university systems?