To troubleshoot technical issues, you can review the technical help articles on Kanopy Help. If you continue to experience an issue, you can request support directly through our Kanopy Support form. Please be sure to complete the form with as much information as possible.
Articles in this section
- Configuring Kanopy for access
- Simple access authentication
- Off-campus access issues
- Embedded film issues
- Accessing unproxied links from off-campus
- Logging into a password-restricted Kanopy website
- Why am I being asked to provide my university login even though I’ve already logged into my university’s proxy?
- Reporting technical issues