These reports provide information on who is using Kanopy and how, and are most useful in regards to reference and outreach librarians, as well as web-based engagement.
- Countries: Shows the different countries where your users are located. Kanopy does not geo-block, meaning that as long as a user logs in with valid credentials for your library, they can access the platform even when traveling in other countries.
- Operating systems: Provides a breakdown of usage based on the operating systems the users used to access the resource.
- Devices: Provides a breakdown of usage based on the devices being used to access the resource (e.g. tablet, mobile, desktop, etc.) as well as identifying the specific device (e.g. iPhone, Android).
- Days of the week: this report provides a breakdown of usage based on day of the week
- Hours of the day: this report provides a breakdown of usage based on hour of the day in local time for the customer.
- Referral URLs: Provides a list of the URLs that users were on immediately before accessing your institution's Kanopy website. It is useful for knowing how users were directed to the resource (e.g. catalog, LMS, library databases page, libguides, etc.). Typically, "No Referrer" is the top or most prominent in the report. "No Referrer" contains two primary areas of usage - users who come directly to Kanopy without being referred from another website or source, and users that are already on the website and are continuing to browse. For example, if a user comes via Facebook to your Kanopy website but then clicks on 10 other films, it will log only 1 page source via Facebook, and 10 under No Referrer that encapsulates the browsing. To use this report, it is best to ignore the "No Referrer" field altogether and create a % breakdown based on other items to get a promotion or awareness report showing "Total accesses by Different Sources".
- Search keywords: Provides a list of the keywords users searched for on the website that led to a successful access of a film. The report does not list all searches, only those that led to a successful result. This report is useful to identify both the top key search terms as well as what types of search terms are most popular for finding what you need (name, title, producer, etc.)
- Patrons: This is one of the most popular reports used by public libraries. It is useful in tracking your patrons’ level of engagement and usage with Kanopy in terms of play credits used. You can export the report which lists the full number of patrons who used your Kanopy platform in the given timeframe, along with the number of play credits used by each patron, KKids charges, KSeries charges, and plays per charge.