In line with Kanopy's position on accessibility, films on Kanopy come with closed captions (or English subtitles for non-English titles) and transcripts (written text of the spoken words in the films) that are fully ADA compliant.
Website users can turn on and customize closed captions by clicking CC in the bottom-right corner of the video player. Closed captions will remain on until they're turned off. Users can change the size, color, and font of the closed captions.
In Kanopy's iOS and Android apps, users can enable captions in settings to allow closed captions to appear on each film automatically. Learn more about enabling closed captions on all devices.
A small number of older, foreign-language films have captions integrated into the film that can't be turned off. If you have an issue with one of these films, please contact your account manager or Kanopy support.
Occasionally, a new film is launched while the captions are still being manually created by the publishing team. If you find a film without published captions, you can place a captions request to have the captions expedited.
When a film's captions aren't finished yet, you'll see next to the film title on the website. Click to open the captions request form.
Fill out the form and click Send to complete your request.
Once we receive your request, we'll respond with a ticket that allows you to track the progress of the captions upload. For urgent requests, Kanopy will process the captions within 48 hours, free of charge. We'll notify you once the closed captions are live.
Kanopy also provides full transcripts for films when viewed on our website. To access a film's transcript, go to the "More" tab below any film once it starts playing and click Transcript.
Transcripts display dynamically in time with the film. You can search within a transcript using your browser's "find" feature and jump to different places in the film by clicking a line in the transcript.
Transcripts can also be used for reference in articles or papers.