The Feature Request tool allows you to offer ideas or suggestions for Kanopy product improvements directly to our product team. Using this tool, you can also see all the features we’re working on based on comments made by other Kanopy member libraries.
How do I submit a feature request?
You can submit a feature request through your administrative account.
- Log in to your library's Kanopy admin account.
- In the account drop-down (in the top-right corner), select Feature Request.
On the feature request page, you can submit a request using the form provided, view feature requests from other Kanopy libraries, and upvote or comment on the ones that interest you.
What should I include in my feature request?
When you submit a feature request, try to include as many details as possible so that we can understand the feature and its benefit to your users.
Suggested Format:
- Title: Provide a short, descriptive name for your request.
- Description: Provide as many details as possible to explain your request to our product team.
- What is your feature request or improvement?
- What part of the site or app does your feature affect (e.g., admin dashboard, viewing experience, TV apps, etc.)?
- What problems does it solve for you? For your users?
- Attach any screenshots, if applicable.
What personal information is shared on the feature request board?
The feature request board is not shared with anyone outside of Kanopy. Only other Kanopy users with admin accounts and our product team can view the request board.
Your Kanopy username (typically the name of your library) will be visible to those using the request board.
What if I don’t want to participate in the request board?
We want to improve your experience and hear your feedback, but you don't have to participate in the feature request board. The board will always be available , but you won't receive notifications if you don’t engage with it.
You can always email your Kanopy account manager or reach out to us.
Emails about feature requests
If you engage with the feature request board, you may receive emails at the address associated with your library's Kanopy admin account. The emails will be sent automatically by Canny, the third-party service that manages our request board.
How do I unsubscribe from the emails?
You can unsubscribe from any email notification by clicking Unsubscribe at the bottom of the email.