To add funds to your account, please reach out to your account manager and let them know how much you would like to add, and the timeframe that the addition is intended to cover (i.e. next fiscal year, remainder of calendar year, etc.). Please note that your funds will continue to roll over if they are not depleted within this specified time period.
We will follow up quickly with an invoice for your chosen deposit amount (or an order form if you are on a pay-as-you-go budget) in order to confirm the new allocation.
Your budget will be updated as soon as the invoice or order form is sent to you; we do not need to wait to receive funds in order to update your account.
Please note that any funds sent to Kanopy without a corresponding invoice will not automatically increase your budget. Please communicate with your account manager before making any deposits so that we can be sure your budget reflects the change. If you do not know who your account manager is, you can reach out to helpdesk@kanopy.com to be connected with them.