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  2. Public Librarian FAQs

Public Librarian FAQs

Common Questions

  • Why am I still seeing the old Kanopy?
  • Does Kanopy support Public Performance Rights?
  • Does Kanopy have trailers?
  • How does the Great Courses model work?
  • What is Kanopy Kids?
  • What is major studio content on Kanopy?
See all 10 articles

Title, Budget, and Administrative Management

  • What is my administrative dashboard?
  • The "My Titles" page
  • The "Monthly Budget Tracker"
  • How will I know if my budget is getting low?
  • I’m getting close to my budget cap. How do I add funds to my account?
  • The "Feature Request" tool

Analytics

  • Kanopy analytics overview
  • Analytics terms and definitions
  • Usage reports
  • Audience reports
  • Engagement reports
  • Analyzing return on investment (ROI)
See all 7 articles

MARC Records

  • Managing your MARC records
  • Number of MARC records available
  • Characteristics of Kanopy’s MARC records
  • Customizing records for your library
  • MARC record removals
  • Discovery services

Technical Help

  • Configuring Kanopy for access
  • Logging in to a Kanopy trial website
  • Reporting technical issues

Accessibility

  • Kanopy's position on accessibility
  • For hearing impaired users
  • For visually impaired users

Promotion & Resources

  • Introducing and promoting Kanopy to your library
  • Promoting Kanopy with social media and digital resources
  • Promoting Kanopy with print materials
  • About
  • Librarians
  • Careers
  • Contact
  • Support
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