Public Librarian FAQs

Common Questions

• Why am I still seeing the old Kanopy?
• Does Kanopy support Public Performance Rights?
• Does Kanopy have trailers?
• How does the Great Courses model work?
• What is Kanopy Kids?
• What is major studio content on Kanopy?

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Title, Budget, and Administrative Management

• What is my administrative dashboard?
• The "My Titles" page
• The "Monthly Budget Tracker"
• How will I know if my budget is getting low?
• I’m getting close to my budget cap. How do I add funds to my account?
• The "Feature Request" tool

Analytics

• Kanopy analytics overview
• Analytics terms and definitions
• Usage reports
• Audience reports
• Engagement reports
• Analyzing return on investment (ROI)

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MARC Records

• Managing your MARC records
• Number of MARC records available
• Characteristics of Kanopy’s MARC records
• Customizing records for your library
• MARC record removals
• Discovery services

Technical Help

• Configuring Kanopy for access
• Logging in to a Kanopy trial website
• Reporting technical issues

Accessibility

• Kanopy's position on accessibility
• For hearing impaired users
• For visually impaired users

Promotion & Resources

• Introducing and promoting Kanopy to your library
• Promoting Kanopy with social media and digital resources
• Promoting Kanopy with print materials