Academic Librarian help articles
Common Questions
- What's the difference between a Kanopy admin account and a Kanopy user account?
- Finding films with public performance rights (PPR)
- What is my administrative dashboard?
- Watching film trailers
- Why does a film page say "Sorry, this video is not available"?
- How to request a new feature
Program & Budget Management
Purchases & Licenses
- Purchasing a title
- Invoicing options
- Renewing a license to prevent expiration
- About perpetual licenses
- Perpetual Licenses - Terms and Conditions
- Disputing a patron-driven acquisition (PDA) title purchase
Title Management
Analytics
- About the "Subscriptions" report
- Kanopy analytics overview
- Analytics terms and definitions
- Usage reports
- Audience reports
- Engagement reports
Technical Help
- Setting up Kanopy authentication
- Simple access authentication
- Off-campus access issues
- Embedded film issues
- Using unproxied links
- Do users have to log in to Kanopy if they're already logged in to other university systems?