Academic Libraries
Common Questions
- What's new with the Admin Dashboard Homepage?
- Does Kanopy support Public Performance Rights?
- Does Kanopy have trailers?
- How do I renew an upfront license to prevent expiration?
- Why does this film page say "Sorry, this video is not available"?
- I want to buy a film, but I'm seeing a message that says "Sorry, this video is not available in your territory"
Technical Help
- Reporting technical issues
- Configuring Kanopy for access
- Simple access authentication
- Off-campus access issues
- Logging into a password-restricted Kanopy website
- Accessing unproxied links from off-campus
Analytics
- Kanopy Analytics Overview
- Key definitions
- Active License Summary
- Usage reports
- Audience reports
- Engagement reports
Title Management
- What is the "My Titles" page?
- What is the "Title Curation" tool?
- How do I manage my Title Requests?
- How do I remove a title from exclusion or mediation?
- How do I mediate a title?
- How do I exclude a title?
Payments Portal - Coming Soon!
- Introducing the Kanopy Payment Portal
- Accessing the Payment Portal
- Viewing and Paying Invoices
- Viewing Open, Outstanding, and Paid Invoices
- Viewing and Paying Deposits
- Viewing Your Account Statement