Academic Librarian FAQs
Common Questions
- Why am I still seeing the old Kanopy?
- Does Kanopy support Public Performance Rights?
- What is my administrative dashboard?
- Does Kanopy have trailers?
- Why does this film page say "Sorry, this video is not available"?
- What is the "Feature Request" tool?
Program & Budget Management
Purchases & Licenses
- Purchasing a title
- Renewing an upfront license to prevent expiration
- Perpetual access titles
- Variable Pricing
- End-of-month invoicing
- What if I disagree with a title purchase?
Title Management
Analytics
- Kanopy Analytics Overview
- Analytics terms and definitions
- Usage reports
- Audience reports
- Engagement reports
- Active License Summary
Technical Help
- Configuring Kanopy for access
- Simple access authentication
- Off-campus access issues
- Embedded film issues
- Accessing unproxied links from off-campus
- Logging into a password-restricted Kanopy website